Thanks for shopping at mygizzmo
If you are not entirely satisfied with your purchase, we're here to help.
mygizzmo will happily accept product returns for up to 30 days after delivery. To be eligible for this, product returns simply need to be in new, unopened, and unused condition. This includes all packaging being completely free from any marks, cuts, damage, tears, or openings.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment).
You can expect to receive the credit within 14 days from a return being accepted and approved depending on your bank and card issuer's policies.
Frequently asked questions about returns, refunds, and exchanges.
Please refer to the manufacturer guarantee period on the item you have purchased. If your item is still within the warranty period & you believe the item is faulty please reach out to contact@mygizzmo.com with your order number & fault with the product.
If the purchased product was damaged on delivery, reach out to us within 7 days of the delivered date.
We allow the exchange of purchased items for selectable variants. Once the exchange request is approved, the replaced item will be shipped to you.
The following refund options are supported:
For instructions on how to ship the returned products, refer to the email received after placing the return request.
Once your returned item is received and inspected, you will be notified via an email. You will also be informed about the approval or rejection of your refund request. If approved, the refund request will be processed within 14 working days after approval.
If you have any queries regarding return or refund, reach out to us.
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